Privacy policy


1. Introduction
Cabernet Foods Ltd (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see

2. Changes to this policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

This policy was last updated on 9 September 2021

3. Who do we collect your personal information from

We collect personal information about you from:

  1. you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
  2. third parties where you have authorised this or the information is publicly available. 

Wherever possible, we will collect personal information from you directly.


An individual’s name (including that of your authorised representative, if applicable),

  • An individual’s contact details, including your residential and business addresses, email addresses and phone numbers
  • Bank details or Credit Card information relating to the payment of services.
  • Publicly available information relating to you.
  • If you are a supplier, GST number, NAIT number and Animal Status Declaration information.
  • Any documents or other information that you provide to us as part of our provision of services. This Personal Information can be captured in many ways including (interviews, correspondence, by telephone, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties.


4. How we use your personal information

We will use your personal information:

  • To verify your identity
  • To provide services and products to you
  • To market our services and products to you, including contacting you electronically
  • To improve the services and products that we provide to you
  • To undertake credit checks of you (if necessary)
  • To invoice and collect money that you owe us, including authorizing and processing credit card transactions
  • To respond to communications from you
  • For any other purpose authorized by you or the Act         


5. Disclosing your personal information

You agree that we can give your personal information to:

  • A person who can require us to supply your personal information (e.g. A government Department)
  • Any other person authorized by the Act or another law (e.g. a law enforcement agency)
  • Any other person authorized by you


6. Protecting your personal information

We will store your personal information in a manner that reasonably protects it from misuse and loss from unauthorised access, modification or disclosure.

The Personal Information is held in either an electronic or hard copy form. Personal information held or provided to us in electronic form is held on servers controlled by third parties under contractual arrangements with CFL. CFL uses a combination of physical security, password protection and other measures that ensure that Personal Information stored in electronic form is protected from misuse, interference and loss: and from unauthorised access, modification and disclosure.

However, it is not possible for any organisation (including ours), to state that 100% security can be guaranteed.

7. How long do we hold information

  • When Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
  • As most of the Personal Information is or will be stored in client files (electronic or hard copy) it will be securely retained by us for a minimum of 7 years.


8. Accessing and correcting your personal information

  • Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
  • In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the change.
  • If you wish to access your Personal Information, please submit your request to CFL’s Privacy Officer in writing. CFL will acknowledge your request as soon as possible, and will respond to the request no later than 20 working days after we receive your request (unless extended under the Privacy Act 2020.)
  • We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.


9. Security Footage

In the course of daily operations we use security camera video surveillance within our premises and around our plant / car parking areas etc., to assist in ensuring security, health & safety and client protection.

As per our Disclosure statement above, we will only disclose your information and any information made available from the monitoring of captured security footage as authorised by you, as required by law or where required for us to provide our services.

10. Use of cookies

The CFL website uses cookies. A cookie is a small element of data that our website may send to your computer. A cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return, to our website.

Our use of cookies helps us to provide you with a better experience during your use of our website by allowing us to understand what areas of the website are of interest to you.

You may configure your website browser to not accept cookies, although you may experience a loss of functionality as a result of this action.

11. Privacy Officer

We have appointed a Privacy Officer in accordance with the requirements of the Privacy Act 2020.

The Privacy Officers role is:

  • to ensure that our internal policies and procedures are fully compliant with requirements under the Privacy Act 2020, NZPP and GDPR.
  • to ensure that all our staff and associated contractors understand their commitments under the Privacy Act, NZPP’s and the GDPR.
  • the focal point for all privacy matters relating to our business. This contact may be from our Clients, our staff or associated contractors, or the Privacy Commission/Commissioner.
  • also responsible for ensuring this Privacy Policy is reviewed regularly and maintains our compliance to the most up-to-date version of the Privacy Act, NZPP’s and the GDPR.



                                           Contacting Us

If you have any concerns about our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact the Privacy Officer at